Agnese, Pablo

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  Offshoring: Taking the Long View

Agnese, Pablo; Ricart, Joan Enric Offshoring has attracted a lot of negative press in recent years, due primarily to its close association with job destruction. But if the sights are set further down the road, the outlook may actually be somewhat brighter. In time, the gains derived from moving a company's operations to a more competitive location can actually enhance productivity in the country of origin, claim Joan E. Ricart and Pablo Agnese. Read article

  Adding Value Through Offshoring Premium

Ricart, Joan Enric; Agnese, Pablo For decades, offshoring involved little more than moving call centers to countries with lower labor costs. But things have changed. Today’s new generation of offshoring increasingly features value-added services. The authors propose six steps aimed at creating value rather than simply reducing costs. Read article

  Offshoring 2.0: Are You Ready for the Next Wave?

Ricart, Joan Enric; Agnese, Pablo; Pisani, Niccolo; Adegbesan, Adetunji While offshoring is not a new phenomenon, the way it is being done is. Growing pools of highly skilled workers and advances in technology are enticing firms to move beyond seeking low-cost labor and look toward reinforcing their strategic capabilities. The book, Offshoring in the Global Economy, helps managers navigate the organizational challenges that arise from this next-generation offshoring wave. Read article

  Offshoring Facts Correct Common Myths

Agnese, Pablo; Ricart, Joan Enric Offshoring raises fears of jobs lost to low-wage economies. But the true extent of offshoring is notoriously difficult to measure. In their paper, “Offshoring: Facts and Figures at the Country Level,” Pablo Agnese and Joan Enric Ricart review the most conventional indices the economic literature has produced and employ them to provide an overview of the extent of the phenomenon for a selection of countries. Read article

  Offshoring Poses Potential Gains for Japan

Agnese, Pablo Though Japan has lagged behind other countries for the past 20 years when it comes to offshoring practices, the country is now at a major crossroads. IESE’s Pablo Agnese weighs up the pros and cons of Japan following the worldwide trend of offshoring more of its business processes. He suggests that doing so should see a positive effect on employment and the growth rate of productivity in the long term, helping Japan to break out of the bubble that its economy has been stuck in for quite some time.
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  Offshoring: Nothing to Get Alarmed About

Ricart, Joan Enric; Agnese, Pablo

Offshoring of services is an unstoppable process, though some see a sinister side to the cost-saving benefits: jobs are being destroyed along the way. IESE Prof. Joan Enric Ricart and Pablo Agnese analyze offshoring from a local and global perspective and weigh up the arguments: is it an opportunity, a threat or a revival of the old concept of comparative advantages?

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  Where and Why Do Spanish Companies Offshore?

Ricart, Joan Enric; Agnese, Pablo Headquarters in New York, customer service in Utah, programmers in Shanghai, a help desk in Bangalore... The offshoring of corporate services (the "second wave") has taken off in a big way. But has it hit Spain? Researchers at the Anselmo Rubiralta Center for Globalization and Strategy at IESE have studied how, where and why Spanish companies offshore white collar jobs. Their findings are published in "Offshoring in Spain: Causes and Consequences of Service Offshoring," part of Duke University's Offshoring Research Network (ORN) project. The results show that, unlike their counterparts in other countries who go offshore in search of talent, Spanish managers rarely look beyond low value added services. Read article
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