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Olivia Baker 

Date: 10/06/2013 Author(s): Ruizalba, José Luis; Chinchilla, Nuria; Las Heras, Mireia Document type: Case Olivia Baker is a young woman who started her business career at the age of 17, in a very modest way but with great energy and business acumen. Despite the early problems and difficulties that arose, she gradually overcame various challenges, until finally she managed to create a major business group and diversified the business into other sectors. ... More information

Olivia Baker: The Resolution 

Date: 03/09/2012 Author(s): Ruizalba, José Luis; Chinchilla, Nuria; Las Heras, Mireia Document type: Case In part D of Olivia Baker's case study, details are given of the evolution of her relationship with George, a key member of her team with whom she has had her differences. Part of the solution to this strained relationship is to restructure the management team, given the growth of the group. Confronted with this crisis, she decides to seek the advice ... More information

Olivia Baker Reacts to Geroge 

Date: 03/09/2012 Author(s): Ruizalba, José Luis; Chinchilla, Nuria; Las Heras, Mireia Document type: Case Olivia Baker and her team expand the business group with new initiatives. However, the evolution of the business gives rise to obstacles and tensions between her and the people in her trusted inner circle, such as George Foster. This makes her wonder whether to continue as usual or to change her strategy. More information

Olivia Baker Got an E-mail 

Date: 03/09/2012 Author(s): Ruizalba, José Luis; Chinchilla, Nuria; Las Heras, Mireia Document type: Case Olivia continues with her expansion plans, but she gives little regard to one of the members of her team, George Foster, who helped her at the beginning. Olivia has personalized her business too much, to the extent that she does not delegate and has all of the power, with the consequences this entails. She does not share responsibility with the rest ... More information
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