WIDER Insight
Charged With Change 
Lee Brown tells his story of how he transformed the New York City Police Department
IESE Insight
Date: First Quarter 2012
Tags: police, New York City Police Department, change, drug czar, community policing
When Lee Brown was appointed Police Commissioner in 1990, the NYPD hadn't carried out an internal analysis in 25 years. It had no overall strategy for policing or for controlling crime, which it desperately needed. The city was in the grip of a crack-cocaine epidemic, leading to a surge in violent crime and a murder rate twice that of today. What Brown managed to do in the space of two years reveals some useful lessons for managers of intransigent organizations.
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