LAST Insight

Quality as Standard 

W. Edwards Deming's ideas on quality control put learning, self-improvement and worker pride at the center of management where they belong

Ribera, Jaume

Date: First Quarter 2015

Tags: William Edwards Deming, The W. Edwards Deming Institute, total quality management, quality control, Taguchi method

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"Learning is not compulsory ... neither is survival." William Edwards Deming (1900-1993), the American statistician who advanced the concept of total quality management, was famously direct and to the point. As evidenced by his highly influential role in the late 20th century boom of Japanese products and in the resurgence of the U.S. car industry in the 1980s, learning is essential to long-term survival.

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