Leadership and People Management

The purpose of this chapter is to understand the strategic role that performance management systems play in organizations, and to identify the evolution process and the organizational factors involved in the implementation of such systems in Mexico. The authors identify the best-known appraisal tools in Mexico, the issues related to organizational performance, and those linked to the superior-subordinate relationship. They discuss these topics in terms of macro-organizational and micro-organizational levels and draw lessons for developing best practices for performance management systems in Mexico.