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Beware of Your Mental Traps 

Date: 18/06/2018 Author(s): Miller, Paddy Document type: Opinion Whenever I present this riddle, it divides the class. At first, I thought this was because people were unwilling to change their stance once they had committed themselves to a position. But I've come to realize there's much more to it than that. This is where the work of the Nobel Prize winner Daniel Kahneman and the late Amos Tversky come in. More information  

Piyush Gupta: How to Deal With Rising Protectionism 

Date: 18/05/2018 Author(s): Interviewee(s): Gupta, Piyush; Interviewer(s): Heukamp, Franz Document type: Interview (Video) Income inequality and social tensions are fueling a rise in protectionism and nationalism, which will probably make doing international business more difficult in the years ahead. But DBS CEO Piyush Gupta still sees opportunity: having a global footprint in 100 countries may get harder, but adopting a multi-local strategy can work. More information  

Piyush Gupta: New Rules Needed to Regulate Data 

Date: 18/05/2018 Author(s): Interviewee(s): Gupta, Piyush; Interviewer(s): Heukamp, Franz Document type: Interview (Video) DBS CEO Piyush Gupta used to call data the new oil but now he calls it the new air because it's everywhere and harder to control. "We're going to have to develop new social rules around data," he says, using an analogy of a gun vs. a knife. "We haven't even started thinking about how these rules will play out." More information  

Piyush Gupta: 3 Keys to Digital Transformation 

Date: 18/05/2018 Author(s): Interviewee(s): Gupta, Piyush; Interviewer(s): Heukamp, Franz Document type: Interview (Video) What did DBS do to get named the world's best digital bank? CEO Piyush Gupta boils the transformation agenda down to three things: rethink your technology architecture; reimagine the customer journey; and create a startup culture of experimentation and a willingness to take risks. More information  

Piyush Gupta: "We Do Real Things for Real People" 

Date: 18/05/2018 Author(s): Interviewee(s): Gupta, Piyush; Interviewer(s): Heukamp, Franz Document type: Interview (Video) It's "a sorry state of affairs" when people prefer going to the dentist to going to a bank, says Piyush Gupta. Since becoming CEO of DBS, a leading financial services group in Southeast Asia, Gupta has transformed operations to make banking a joyful experience for customers. In this interview with IESE Dean Franz Heukamp, he shares his leadership lessons ... More information  

I Know Why You Voted for Trump: (Over)inferring Motives Based on Choice 

Date: 10/05/2018 Author(s): Barasz, Kate; Kim, Tami; Evangelidis, Ioannis Document type: Article in Journal (refereed) People often speculate about why others make the choices they do. This paper investigates how such inferences are formed as a function of what is chosen. Specifically, when observers encounter someone else's choice (e.g., of political candidate), they use the chosen option's attribute values (e.g., a candidate's specific stance on a policy issue) to ... More information  

LOPIN Productions 

Date: 27/04/2018 Author(s): Ariño, Miguel Angel; Heukamp, Franz Document type: Case This case presents the decision that an audiovisual production company must make to determine what direction to take in directing its activity: to produce a series to sell it to a television network or a movie for the big screen. The first option entails few risks for the company, while the second involves a multitude of dangers and uncertainties. This ... More information  

Chemical Fusion (C) 

Date: 26/04/2018 Author(s): Baucells, Manel; Müller-Trede, Johannes Document type: Case As happened in parts A and B of this case, Química del Vallès has to decide how many units to produce before it knows the demand. However, now the company faces two types of uncertain demand, which leads to the Monte Carlo simulation being introduced as an analytical instrument capable of addressing this problem. This case is based on the case "Química ... More information  

Chemical Fusion (B) 

Date: 26/04/2018 Author(s): Ariño, Miguel Angel; Sabrià, Frederic Document type: Case The multinational IQI has sold Química del Vallès, three years after acquiring it, so the previous plan for producing pyriclamate becomes optimal for it. However, the plan of recent years was more satisfactory for it overall. The problem that must be solved is how to encourage Química del Vallès to maintain the latest plan instead of replacing it with ... More information  

Chemical Fusion (A) 

Date: 26/04/2018 Author(s): Ariño, Miguel Angel; Sabrià, Frederic Document type: Case Day after day, Química del Vallès is faced with the decision of how many liters of pyriclamate to produce for daily sale to the Spanish subsidiary of IQI, an English multinational. The drums of pyriclamate that are not required by the multinational should be discarded, since it is a highly unstable chemical compound. Later, Química del Vallès is acquired ... More information  
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