Service and Operations Management RSS

Research Papers  Buyers Helping Suppliers to Boost Business for All

Tunca, Tunay; Zhu, Weiming It's a win-win situation. When big buyers help smaller suppliers secure financing, costs go down, order fill rates climb, and the whole supply chain benefits -- with a double-digit (11.8 percent) boost to channel profits. Weiming Zhu's practical research on supplier financing is especially relevant in developing economies, such as China. Read article

Articles and Opinion  3 Keys to Shockproof Your Global Supply Chain Premium

Rosenberg, Mike Despite growing tensions in the world, management teams don't seem to pay sufficient attention to geopolitical threats. The author suggests some practical actions that readers can take to anticipate and prepare for change, thereby reducing their supply chain's exposure to geopolitical shocks. Read article

Studies and Reports  Integrated Health: A Lifeline for Hospital Systems?

Yankovic, Natalia How can we ensure the sustainability of hospitals under intense budgetary pressures? A more integrated health system may be the remedy we need to curb spending, retain talent, and improve the quality of care. Read article

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